Hello and thank you for your question. I will be very pleased to assist you. I'm a practicing lawyer in England with over 10 years experience.
Could you kindly clarify - you say you have carried out an HPI check and it has come back clear. Do you mean by this there is no financial marker against the car in favour of the finance company please?
Hello and thank you for getting back to me - the HPI check has a section entitled 'Outstanding Finance' alongside that they have put:
We have no record of this registration having outstanding finance
Thanks. on that basis, what leads the dealer to the conclusion that there is outstanding finance on the vehicle? Have you asked to produce documentation to support his assertion?
Hello No I haven't asked them to produce documentation I will do this now
Can I ask how many times or for how long am I able to come back to you before having to pay again?
Thanks for your response. There is no additional charge for this exchange. Unless you have signed up to a subscription there is a one of fee for asking the above question and that is it. Have you had any response from the dealer to date?
Thank you for getting back to me - No I haven't hadn't to date they have acknowledged my request and said it is being dealt with
Joshua - I received a reply on Monday but unfortunately I have been away so I have only just picked it up - I cannot for some reason attach the document to this should I be able to?
Joshua - sorry to chase but I wonder if you could get back to me - Many thanks
Joshua - are you able to get back to me
I would have preferred to continue with the same person (Joshua) is that not possible?
Many thanks for that will my 30 days that I have just paid for run while he is away or will it be frozen until his return
I will leave it another week and if he is not back probably ask you to find someone else but at the moment I will wait
Just wondering if there was any news on Joshua?
Yes I would like to continue - as per my last message to you I find I am unable to attach documents to this to send you that you suggested we obtained do you have an ordinary e-mail address or something through which I can send them to you
Yes I would like to continue - as per my message above I have been unable to attach the documents to show you - do you have an e-mail address or something I can send them to