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Hello and thank you for your question. I will be very pleased to assist you. I'm a practicing lawyer in England with over 10 years experience.
Was the non returnable deposit term specifically agreed by you or was it simply one of their standard terms please?
Did you receive an offer of fiance in writing or just verbally?
Thanks. On the issue of the non refundable deposit, may I calrify that you are saying that this terms was specfically agreed by you or were you just asked to sign a set of standard terms that included this term?
Would you like to continue?
Thanks. I appreciate that this is what appears in the terms. however, what is key is did you specifically agree this term or is it simply a standard term which you asked to sign without specifically negotiating or agreeing the same. the reason I ask this is because there is substantial consumer protection legislation in place that provides that just because a term appears as a standard term, does not make it enforceable unless the term was specifically negotiated and or specifically agreed by the consumer. therefore, the important question is did she specifically negotiate and or specifically agree this provision or was it simply a standard term that you are asked to sign?