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Well my problem is that I have asked them to fix it on and off since it was repaired, it never fitted properly and they just fit sealant to fill the gaps, they have never actually replaced anything, I really wanted it to be fixed not glued together. I have tenants who have had water dripping into the tv sets and stereos, I have been living out the country till now, so would ring ask them to go and fix it properly and they would again come with a sealant gun and stick up the gaps which would last a short time. Soon they won´t even do that, while the guarantee is still valid is it possible to get them to replace the place that never fitted properly, which is a very big job
Thanks for that I have a couple of other issues from the tenant about the flat rental, as far as the leak in the roof goes I shall get straight on to looking at the guarantee, can you please also tell me with regards to the tenant in the flat, she has written to me saying there was a infestation of mice and she and the woman above shared the costs for someone to come in put down poison and fill holes, she is going to take the money off the next months rent, should I be responsible for paying for mouse problems ? Thanks