Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
Do you have anything in writing to say it is 34% please?
Yes how much is invested. You do understand 34% seems unrealistic though in todays market?
In that case I do not think you have to worry.
It is in writing you will get 34%.
If they do not give you this then you have grounds to complain.
You could then to go the Ombudsman at: www.financial-ombudsman.org.uk
But it sounds like this is all ok - and you will get 34%.
It is in writing so you can rely on that.
Can I clarify anything for you about this today please?