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On what basis are they refusing please?
Were you initially granted the finance please? Did you sign the finance documents?
Did you sign anything?
Did you sign any finance papers?
Does the contract allow them to cancel the finance please?
Ok - in that case they are in breach of contract. Unless the contract allows them to withdraw the finance once signed then they can not. Once you sign the document for finance and if they made an offer, this is a binding contract.
Sadly because the agreement will be covered by the Consumer Credit Act a Court order will need to be sought to recover the vehcile.
However you can certainly sue the lender for breach of contract and indeed seek a Court order that they honour the agreement, this is called specific peformance.
You need to write and set out your losses, say you want them to honour the agreement and request they comply within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial.
Can I clarify anything for you about this today please?
If you make repayments then yes
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Yes if you signed a finance agreement they can not change their mind, this would be breach of contract. Please do remember to leave feedback for me.