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I have only just started and worked 30 hours for them. I have produced good results in that time, so would hope that they would be able to offer my another area of work. The selection process was very intense so I would hope they realise that I am worth keeping on, but as it is such earlier days I dont know if they would. But I simply cannot carry on with feeling so sick and also cannot afford not to work so a catch 22? The system they use means there is constant noise in my ear and no rest as its like a call centre system
I was not aware of any pre exsisiting medical condition and therefore did not mention anything at the pre employment screening. But the problems started once I started on the live phone systems which was Thursday and Friday last week. I was really struggling by the Friday and had pain and headaches, including difficulty hearing on the phone systems and this is when I mentioned it. I have been struggling since then especially with a constant headache and ear pain which I have not experianced before. I have worked on the phones for many years but this was the first time on the voip system and wearing a headset, basically there are constant beeps and then you are connected to calls
I have to hit a button to request a break which I did do a few times, but this is obviously not what they want as you are expected to be on for all of the shift but it is going to be impossible for me as i just cannot stand the discomfort. At the moment i still have a headache on my left hand side and my ear feels tender to the touch and like everything is muffled