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Alice H
Alice H, Solicitor/Partner
Category: Law
Satisfied Customers: 2847
Experience:  Partner in national law firm
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MY SON PUT HIS MOBILE HOME ON MARKET WITH AN ESTATE AGENT IN

Customer Question

MY SON PUT HIS MOBILE HOME ON MARKET WITH AN ESTATE AGENT IN FEBRUARY 2013 WHO VALUED IT AT £19,000 WITH COMMISSION £1,400 PLUS VAT. HOWEVER, AFTER SOME TIME IT BECAME CLEAR THAT IT WAS ACTUALLY ONLY WORTH A FRACTION OF THIS SO MY SON REDUCED THE ASKING PRICE. UNFORTUNATELY HE WAS UNABLE TO PAY AN ANNUAL FEE IN EXCESS OF £5,000 FOR THE SITE RENTAL AND WENT INTO ARREARS. THE PARK THEN GAVE HIM 48 HOURS TO MOVE OUT AND SAID THEY WOULD TAKE HIS HOME TO PARTLY COVER WHAT HE OWED. HE ACTUALLY RECEIVED UNDER £4,000. HE TOLD THE ESTATE AGENT THE MOBILE HOME WAS NO LONGER FOR SALE AND HAD NO OPTION BUT TO HAND THE KEYS TO THE PARK OWNERS. THE ESTATE AGENTS ARE NOW THREATENING TO SUE HIM FOR £1,680. MY SON OWES THE BANK ABOUT £7,500 AS HE ORIGINALLY TOOK OUT A LOAN TO BUY HIS HOME AND HE IS PAYING THIS BACK MONTHLY. HE HAS NO SAVINGS, HIS PAY HAS BEEN CUT AS HAVE HIS HOURS AND HE IS WORRIED ABOUT THIS LATEST THREAT. I HAVE SPOKEN TO THE ESTATE AGENTS WHO ARE UNHELPFUL AND ARE INSISTING ON IMMEDIATE PAYMENT. I BELIEVE THEY CANNOT HOLD HIM TO THE CONTRACT AS (1) HE DID NOT SELL IT AND (2) THEY GAVE HIM A RIDICULOUS VALUE AT THE ONSET. HAD THEY PROPERLY VALUED IT HE WOULD HAVE BEEN ABLE TO SELL IT AND CLEAR THE PARK FEES AND THE AGENT FEES. I ALSO BELIEVE THIS MAY FALL INTO THE UNFAIR CONTRACT ACT. PLEASE CAN YOU HELP? THANKYOU.


.
Submitted: 2 years ago.
Category: Law
Expert:  Alice H replied 2 years ago.
My name isXXXXX and I'm happy to help with your question today.

Do you have a copy of the estate agents contract? Or do you knwo if its a standard estate agent contract?
Customer: replied 2 years ago.

I HAVE COPY

Expert:  Alice H replied 2 years ago.
Please scan and attach to your reply as a PDF.

If you're unable to do so then e-mail a copy [email protected] please marked for 'Alex Hughes' with your cistomer number which starts JA....

Thanks
Customer: replied 2 years ago.

HELLO ALEX


I AM UNABLE TO SCAN HERE BUT WILL DO SO TOMORROW ON MY NEIGHBOURS MACHINE.


STEPHANIE

Expert:  Alice H replied 2 years ago.
Many thanks. I better have a look at it before we discuss the options.
Customer: replied 2 years ago.

WHAT IS MY CUSTOMER NUMBER PLEASE?

Expert:  Alice H replied 2 years ago.
Here you go:

JACUSTOMER-hmxrk1yn-
Customer: replied 2 years ago.

THANK YOU ALEX. I'VE JUST BEEN LOOKING AT COPY AND IT APPEARS TO BE A STANDARD AGENTS ONE AS ISSUED BY COUNTRYWIDE ESTATE AGENTS OF MILTON KEYNES. I ALSO SEE THEIR INVOICE STATES MARK SOLD HIS HOME FOR £9,000!!! I HAVE DOCUMENTATION FROM THE PARK OWNERS TO DISPUTE THIS. BUT I WILL SCAN DOCS OVER TOMORROW.


STEPHANIE

Expert:  Alice H replied 2 years ago.
No problem. Thanks, Alex.
Customer: replied 2 years ago.

HELLO ALEX


DID YOU GET THE SCANNED COPIES?


REGARDS


STEPHANIE

Expert:  Alice H replied 2 years ago.
Good Evening

Yes they have arrived this evening and I will consider and come back to you within a few hours if thats okay? Many thanks.

Alex
Customer: replied 2 years ago.

Many thanks Alex. I'll pick up e-mails tomorrow evening as I'll be off to bed soon!


Regards


Stephanie

Expert:  Alice H replied 2 years ago.
OK. Thanks!
Expert:  Alice H replied 2 years ago.
Hi Stephanie

I'm really sorry its taken a while for me to get back to you but I'm having difficulty with documents you e-mailed. I have received 5-pages but the text is unclear. Please bear with me while I try and sort this out.

Alex
Customer: replied 2 years ago.

HELLO ALEX


I HAVE RE-SCANNED AND RE-SENT. THE SHOP REPAIRED MY SCANNER SO HOPEFULLY THE NEW COPIES WILL BE EASIER TO READ. IF STILL UNCLEAR I CAN TYPE INFO FOR YOU.


REGARDS


STEPHANIE

Expert:  Alice H replied 2 years ago.
Thank you so much. Hopefully we'll get to the bottom of all this soon!

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