My Mother suffers from wet age-related macular degeneration in one eye and is almost blind in the other. She has been treated at the Manchester Royal Eye Hospital since 2010. We were advised at the outset that a monthly review would be required whereby a standard eye test would be carried out, a photograph of the inner eye would be taken and then a doctor would decide if a lucentis injection (to arrest the progress of the condition) would be required.During the last few months the interval of the review has gone out from monthly to over two-monthly. The current situation is that after 9 weeks we cannot get an appointment or even an advance date to work with.It is difficult to obtain any information from the hospital. They operate answer services that do not respond and leave telephones constantly ringing out. Recently they have left a recorded message that indicated that all appointments would be at least eight weeks apart.There has been no direct advice to patients in relation to how they should proceed in relation to this degenerative condition. My 83 year old mother was recently referred to the A & E dept where she had to wait six hours for assistance.My mother has a history of clinical depression and the fear of blindness is causing her great distress. Based upon past experience my mother needs an injection on or about every four to five months, although a consultant has indicated that this is not a reliable measure for this condition. This means that she is likely to need an injection any time now but the hospital cannot give us a date for normal service to be resumed. She was last seen by the clinic on October 15th!I believe that the Royal Eye Hospital is neglecting my mother by not maintaining the service or advising her accordingly. She will definitely go blind in her remaining eye if nothing is done in the coming weeks! Could you please advise if we have a legal claim for neglectDavid A XXXXXXXXXXXX [email protected]
Optional Information: System of Law: England-and-WalesAlready Tried: This is the first request for legal support
May I ask if you have raised the issue to date with the consultant managing her care at the hospital or any other senior staff or her GP please?
Yes I have tried but could not get past secretaries!
I would like to wait for an answer!
yes I still need help!
Yes, I have complained to my Mother's Consultant, Mr S Mahmood. We have complained to reception staff and yesterday I requested help from our MP.
From the information supplied do I have a case against the hospital for being negligent? it would seem to me that they have ceased caring for my mother against what was planned!
What further evidence do you need in order to decide if we have a claim of negligence?
Would it be appropriate through the small claims court?
If we were happy with £10000 damages would it be appropriate in the small claims court?