Hi Alex, No it does not and when I called customer services they were quick to remind me. They offered to reduce my monthly payments but would not let me undo entering into the contract. I thought section 67 of the consumer credit act may cover me but they didn't seem concerned that I changed my mind
Thanks Alex I now understand about the off trade premises issue. Regarding cancellation and penalties their clause 11a states:
"Either you or we may end this agreement by giving 30 days notice in writing. Your notice must include your mobile number and your signature or appropriate security details. You must pay the charges during the notice period"
My question would be regarding the law on the penalty - would they only be able to charge me for the value of the contracted services and goods, or could they make up their own penalty fee (which could cost me more than if I did not end the agreement)?
Understood, many thanks for your time