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Sadly we were rushed though the process and ashamed to say that well fell into their sales technique. There are hundreds on the web reporting the same problem. We think we were taken advantage of.The sales banter throughout lead us up the garden path of believing that we were signing for one year with PaymentSense itself. But we got "just sign this and then that and you;re up and running"The bombshell didn't his us until we wanted to change the merchant services...to be told that the machine can only be used with a First Data company. So here we were with a machine that we couldn't use unless we carried on with First Data's merchant services!This was never divulged during the selling, the five year lease agreement was never told to us in advance of the contract being presented to us as something insignificant piggy backed onto a one year agreement for processing transactions. It wasn't strictly speaking, hidden but for something so serious...this could cause us to fold now...our attention was kept focussed elsewhere
Its bad news I am afraid, if you were a consumer you would have far more rights and cooling off period etc.
However as a 'business' you are expected to read things before you sign and make sure that you know what you are getting into
I am sure it is the case you were mis-sold but sadly you needed to read the small print.
If the position is set out in the small print you are stuck with the contract, no matter how unbeneficial it is
I am sorry that this is not the answer you want and certainly not the one I want to give you, but I have a duty to be honest.
However I would suggest contacting Trading Standards - if enough people complain then they may be able to do something
Can I clarify anything for you about this today please?