How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

I opened an insurance policy with axa(SwiftCover) online and

Customer Question

I opened an insurance policy with axa(SwiftCover) online and the policy was started a few days later. Several days into the policy axa said my claims history was not complete, and required additional information. I recall that there was an accident about 3 years a back, but no claim was made. so I contacted my previous insurers a requested a copy of my NCB,(MoreThan) who sent me an email showing no claims in the last 5 years and my NCB certificate, which I forwarded onto SwiftCover and thought that was the end of the matter. Unfortunately the next day I had an accident which was my fault and I reported this to SwiftCover. who collected the vehicle, assessed the work as a rightoff. and also said they were cancelling my policy and refunded the difference, can they do this and will being refused insurance affect my future insurance policies.
Submitted: 3 years ago.
Category: Law
Expert:  Jo C. replied 3 years ago.
Hi.

Thank you for your question. My name is Jo and I will try to help with this.

Had the policy started ?