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Yes the whole package was booked hotel, flights and transfers - I have paid the whole sum and received a "paid in full" confirmation - they now say that there was a mistake on the web price and that the hotel accommodation price was mistakenly omitted - I can forward you the confirmation e mail if you have an e mail address
I am trying to convert to a word doc
No - it wont paste into this format - can I send it on to the e mail conformation responses as a reply?
OK - I will do that - any thoughts though in the meantime - they have offered us the hoiday at cost price to them but that is still an extra £1600 to us - we have asked them to get a more senior person to contact us - which I guess they may do tomorrow
It was marked - final confirmation and paid in full and says that this is a binding contract but the small print seems to indicate they can just cancel the holiday
OK - thanks
I will look forward to anything further, but I guess your gut feel is probably right - unfortunately
Yes - I sent it last night to just answer for your attention