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Have you signed any contract ever please? If so, what does it say about auto renewals please?
How do I get out of a verbal (recorded) business to business contract which I was sales bullied into by ufindalocal.com to squash £12,000.00 supposedly but now I have received an invoice from a seperate company dev.box. No I have not signed the contract (ecosign) . It is all recorded verbal
But you never signed anything originally?
Did they supply all the terms and conditions over the phone or have these arrived separate?
just a recorded verbal agreement and I would be sent the documents but i email dev.box on receiving the email and said I wouldn't sign and I wanted to cancel.
Yes. They can NOT bind you to terms and conditions which were not agreed at the time you made the contract over the phone.
They are trying to bully you.
This is clear by the fact they dropped from £12,000 to £6000 to £4800
You do not have to pay
A contract can be verbal but they have no evidence of agreeing to additional terms ie the documents etc.
As such you are not bound to pay any at all
They are sending you documents and I assume something to sign
Therefore your agreement was subject to contract and they can not make you bound because of this fact
Can I clarify anything for you about this today please?
How do I go about canceling with dev.box as they say i cant as its a business to business contract and they have the recording which is apparantly the agreement but I am refusing to ecosign welcome pack etc but there standing by the verbal recording and say there is no cooling off period, is this true and how could I word a response to them refusing my cancellation email pls advise
Write to them and say you want a copy of the recording and you believe that the contract is void because you have not signed any paperwork and they are trying to incorporate further documents into the contract
Generally there is NO cooling off period for a B2B contract
I have a copy of the recording to me agreeing to the contract after bulling sales to squash the £12k but now believe this may not be true and is a new contract as stated in the recording . There are no recordings of the sales team or me cancelling over the phone after within minutes of this call. Just worried but feel they are wrong as Im trying to cancel it and wont ecosign it. How can I word it to them?
You need to write and say that there was never a contract. You agreed to this deal subject to contract, that is a formal written contract. That means that you can pull out until anything is in writing.
So in short until you have signed something you can't be bound - especially for £12,000!!!!!!!!!
Does this help?
Indeed you can say that they made a counter offer and the original offer of £12,000 is void. They counter offered to £6000 and then £4800 so there can be NO contract
sorry i know this is confusing my original contract was with ufindalocal.com who then came up with the £12k and to squash it came down and then bullied me into this website with another company dev.box . After the verbal contract i phoned back and cancelled and thats when ufindalocal.com took 6 payments of £4,200.00 out of my account (2days ago) Today I received the invoice from Dev.box and sent them an email cancelling and refused to sign documents in which they responded how i couldnt and sent me the recording
Yes. If as they say it is true there was a verbal contract you would NOT need to sign these contract documents.
they said on the phone it was like a sky contract?
This obviously shows that the telephone conversation was SUBJECT TO CONTRACT
That means either party can pull out at any time.
But Sky go through the entire terms and conditions - I assume they did not?
no all paper work would be sent and like most you assume u can cancel
This shows that the deal was subject to a signed contract - which means you can cancel.
In short refuse
If they take it to Court they would have to show their was a firm contract and they told you about all terms and conditions
DO NOT BE BULLIED BY THESE PEOPLE
Can I clarify anything for you?
Thank you after researching these companys I have seen a lot of people have had the same problem
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how do i stand with them taking money out of my account without my knowledge
Cancel ANY direct debits or PAYMENT cards
Then they can NOT
Can I get my money back as they have not done the work?
Yes you can.
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.