Thanks for your reply, Jo!
I went 65 days without repair, gas leakage from heater, 22 days without heat and 28 days with unusable bedrooms due to mold on ceiling caused by heater breakdown, fireplace that failed the gas safety check although advertised. I would like to claim 50% of my rent back, deposit, and admin fees
50% rent - 2532.4
Deposit - 2284
Admin fees (minus rent for last 5 days) - 154
Moving charges - 350
Total - 5320.4
Jo, lack of basic living conditions, living in London without heat in November, unsusable bedrooms, etc. Please refer the prior email. I struggled to get anything done at all with the landlord who delayed every reponse for weeks even on emergencies such as heater.
I should not pay full rent for a house that was not heated with 2 kids that sufferred the bitter cold all night.
Yes. I tried to negotiate leaving but landlord didn't agree until a month after. I didn't abandon the home. How can I get justice?
Ok, let me explain. As soon as I moved in, I reported several repairs such as bathtub, doors, blinds, etc. They took 65 days to be repaired.
The on Oct 18, the heater caused a dangerous gas leak. It was reported 30 years old and covered in dust. It was repaired after 22 days.
In this period, Shelter informed me that mold may occur and sure enough, it did. Mold stayed until I left the house. They refused to fix it after the heater came on claiming it's not bad for health. I could not use the bedrooms and use less than 50% of the house - living room, dining room and kitchen. I did not have use of a bathtub either due to broken showerhead.
Hope this is helping any.
My lease ran until Aug 24 the following year but Foxtons had agreed to let me off the lease and sent a termination letter on Dec 1 agreeing to vacate Dec 5. They waived penalties.
There was only one bathroom. So we basically sat down and used a bucket and mug to make sure the water did not fall outside. The side panel was broken and any water would have leaked under the tub and perhaps dripped into bathroom downstairs (which did happen on Nov 27). This was reported to Foxtons.
On another note -
The marketing brochure claimed "cozy fireplace in living room" as punch line, but the fireplace had failed the gas safety check, was disconnected and deemed unsuable, which was withheld from me by not providing a gas safety certificate. On asking they asked me to repair it at my expense although they flaunt the Ombudsman logo that condones false advertising.They finally provided the certificate after the gas leak from the heater.
Yes. It was partly functional.
Based on how you define working. You can't take a shower but it has a sinkhole and a tap. Is that counts in a neighborhood as Richmond where I pay 1650 a month.
It wasn't fully functional unless you could shower safely without causing damage to neighbors.
Ok. Thanks, Jo.
Jo, I appreciate your fairness. I like the framework you use to up my claim for where it's strong and down where it's weak. So it's nets to close.
I have 2 questions -
1. For the blatant false marketing on contract, can I claim they did not honor ombudsman's contract?
2. Can I claim anything for unsuable bedrooms? I had to move my mattress into the living room to protect my infant from any mold related breathing issues? I had to keep both bedrooms shut. Can I claim a reduction as part of property was unsuable and health threat?