That I am aware of, my question/s asked about time scales and pressure.
These are the points I needed advise on please;
Following your reply above I contacted Trinity and the surveyor, they have now rejected our claim on the grounds that the roof was too old. Seemingly dormer roofs are only "good" for 10 years and this one is at least 17 years old. So despite a perfectly OK roof that was not leaking or damaged before the storm they are saying our claim has no value and will not pay a penny for either the roof repair or the damage to the contents.