I want to know what is the best course of action for my friend to take.
I have outlined what the problem is in plain english. She is frantic with worry, she needs advice on whether to see a solicitor because these people have brought her life to a standstill, has had her means of earning a living cut off, she is being accused of she does not know what but she is being made to feel as though she has done something wrong. What more information do you need to give advice she is the classic small mrs ordinary who has been accused by a large public body and is waiting to be shot - but doesnt know when the executioner is coming.
What should she do next Please reply with some reasonable advice
I am not satisfied with this if I were really talking to a barrister at law, they would not be this obtuse. please close this question and under no circumstances bill me i hoped this would be a useful thing to do to help my friend I am going to advise her to see a solicitor who hopefully is a real live person.