They have offered to allow me to use the value of the invoice against further work at the garage, however they are very expensive and i dont trust them with my car and i dont want work done there, can i insist on a refund or do i have to accept their offer as i know they will spin me for a high cost repair for little work carried out.. its a cheap easy get out for them.. i would rather have the money.. can i push that?
thank you.. if they fail to respond within the 14 days i can go straight to a court, what happens if they dont respond then?
rather now have to take it all the way to a court house if i can help it, rather they did the honourable thing and refunded me.
Can i ask for a refund on both alternators *it was an alternator not starter motor* as i didnt need even the first one apparently due to the issue being something totally different, i have a whitness from the garage that did the final work that will testify to that fact.
Thank you, i just rang the garage that actually mended the car and they get all their MOT[s done at the issue garage and wouldnt be willing to testify as it would effect their working relationship with the garage. Where does that leave me with regards XXXXX XXXXX both refunds? do i need them to potentially testify if it went that far?