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You need to write and set out your losses and request a payment within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not pay you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
But you have a legal lien so yes you can go and remove parts and materials used
Can I clarify anything for you about this today please/
Yes it will. But you could go and remove the equipment and materials yes.
Or you can issue a statutory demand and threaten to wind them up and make bankrupt.
This will force them into doing something.
Can I clarify anything?
It is called a legal lien
Does that help?
The Police would say it is a civil dispute.
You can not be charged for taking what is yours
Unless the customer pays for it, it is your property
I assume the customer has also signed terms saying that they do not have title until paid for?
OK - ideally toy would want a signed contract
In that case County Court may be the best option
You can serve a statutory demand - they either have to set it aside or you can make them bankrupt. But they HAVE to do something within 18 days
Yes you could.
To issue a statutory demand is free
You want to google search insolvency statutory demand form 4.1
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