so sorry I just received the call the morning,i think I will have to get a bit more information on it so sorry for not having that information, I will get it and then get back to you as soon as possible.
Hi so sorry for the delay,the company was charged with Gross miss selling tactics
I paid for a full system
And what have they been taken to Court for? Does the alarm work?
no as it was a wireless one connected via my telephone line that is all gone.i do still have all tha equipmentsorry I am not that
You should to write and set out your losses and ask for a refund within 14 days or say you will go to Court. Make sure you send this recorded delivery and keep a copy. If they refuse then you can issue proceedings which can be done online at: www.moneyclaim.gov.uk or by competing form N1 at: https://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf
The Court will then issue the claim which will be sent to the seller and they will have a limited time to defend it, if not you can enter Judgment and enforce it. If the matter is defended it will be set down for a hearing. If the losses are £10,000 or less then it will be a small claim and you do not need representation. Can I clarify anything for you about this today please?
thank you so very much for being so helpful,as I an 77yrs old I am not up to all that .many thanks.regards Cath.
Many thanks for your email I have just decided to let it all end now.Thank you so very much for all your advice and help much apprieaciated.