Hello, my name is XXXXX XXXXX it is my pleasure to assist you with your question today. Can you prove that the company knew that this person was a fraudster when they allowed him to become a member?
Ben - I can't prove that the company knew that this person was a fraudster when they allowed him to become a member. However, if you go onto the Online Dating Protector which can be downloaded from the Global Personal website, it tells you that they employ a UK based team of 55 higly trained online dating safety experts who work around the clock to keep their sites scammer free. It then tells you how they do this "our team of super humans work 24 hours a day, 7 days a week to ensure that all of our members are genuine. They review every profile and photo that is uploaded so the site, as well as looking out for common scammer trends. Thank to them, you'll only ever find real people on our sites". From this I am presuming that the man who defrauded me must have appeared to be genuine when he registered with the site or alternatively the anti-scamming team failed to notice that he was a conman.
OK - how would I go about proving that they were negligent in spotting he was not genuine as I do not have available the information that the person used when he registered (but Surrey Police do as they have been in contact with Global Personals and know that the credit card he used to join and become a member of Just Christian Dating was issued abroad) Also isn't it misleading for Global Personals to say that "you'll only ever find real people on our sites" as that gives me the impression that through their anti scamming devices, the site is secure. How do I prove whether a reasonable site in a similar position as this one would have spotted him when I don't know the anti-scamming software that this company uses.
this is the problem - proving all of this would be a rather difficult affair. It is unlikely that a court will find the site to have been at fault because after all your actions would have been exactly what any fraud site recommends that you do not do and that is to send money to strangers, no matter where you found them or who they tell you they are. So in the end it is really or a Judge to decide whether the above criteria have been met but in the circumstances I am afraid it is doubtful. I don't want to give you false hopes in this situation so this is my honest opinion.
Thank you Ben for all of this advice. It is very much appreciated.
You are most welcome and sorry it may not have been the answer you were hoping for