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I want to know if I am correct in believing that to offer something as "free" and then charge for it is fraudulent.
Also whether to include that in "terms and conditions" which are not displayed without clicking through several additional screens renders the terms and conditions "unfair"?
The small print was not drawn to my attention. Surely it depends on what is reasonable. If something is stated to be "free" is it reasonable to then charge vast sums of money for it, regardless of what the small print says?
The return of my money and to stop an internet fraud
Provided that I state that I have not received goods or services to which the payments pertain, but I have to wait for fifteen days beyond 7 February before I can ask the bank to initiate a chargeback.
The advice re Action Fraud is useful but banking law re continuous card payments has changed and it is possible, and indeed a legal requirement, for a bank to cancel these at the customer's request.
Some banks have been slow to get to grips with this but my bank is aware of its obligations to customers.