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Are Calor and ColarForce the same Company please?
The fitter that came is he from Calor too?
Calor have a local office who supply us with gas - that's all they do.
Sorry I pressed send by mistake. I will finish my answer.
If there is a leak, you have to call CalorForce. They do all the fitting and repair work. I assume is an offshoot of the same company, but don't know for sure.
Just looked at a bill - CalorForce is a Trading Division of Calor Gas.
So you purchased the fittings? They were not supplied by CalorForce?
Yes they were, and we paid them.
Sorry you paid CalorForce for the goods and they fitted them?
Ok. In that case CalorForce would be liable for any wrong doing
You need to write and set out your losses and request a payment within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
That's what I thought. What do I do next?
If they do not then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce
If the matter is defended it will be set down for a trial. If the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
I don't think so. Thank you for your help.
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