Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
Yes if you have taken the steps which I have advised.
I would send a recorded letter though rather than email.
Can I clarify anything for you about this today please?
Nothing more for today thank you. I will do as you say and send a recorded delivery letter to the Publisher, however, I do not anticipate receiving any reply, these people seem to think they can breach the contract and then take an attitude of arrogance by cutting off communications.