Alex Watts : Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Alex Watts : It has now been renamed the Equality Act 2010 but yes it does address your problem.
Alex Watts : They are required to make reasonable adjustments for you.
Alex Watts : You can demand that they take reasonable steps to accommodate you.
Alex Watts : If not potentially you could take them to court.
Alex Watts : As Housing Association they are a public body.
Alex Watts : Therefore if you are not satisifed with them you can take several steps to complain
Alex Watts : You can complain to the ombudsman who are independent and offer a free service.
Alex Watts : Their website is http://www.housing-ombudsman.org.uk/
Alex Watts : You can also complain to the Equality Commission.
Alex Watts : If the Ombudsman does not work they may take on the case for you.
Alex Watts : Their website is http://www.equalityhumanrights.com/
Alex Watts : Can I clarify anything for you about this today please?
I have made a request but have not received a reply. I know all requests are directed to one person who blocks mail to MANAGEMENT. so no requests are answered. How can I go from hear.
Alex Watts :
Yes, you need to take the steps I have outlined above to achieve the result you want.
Alex Watts :
Does that help?