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tdlawyer
tdlawyer, Lawyer
Category: Law
Satisfied Customers: 1096
Experience:  11 years experience of general practice.
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We have had an historic debt of £47 with T mobile. This is

Customer Question

We have had an historic debt of £47 with T mobile. This is now cleared but still showing on our credit report. Can you clear this quickly fro the credit reports.
Submitted: 3 years ago.
Category: Law
Expert:  tdlawyer replied 3 years ago.

tdlawyer :

Hello, welcome to the website. My name is Tony, I can assist you with this.

tdlawyer :

Was there a County Court Jugdment for the sum due?

JACUSTOMER-5t6b8o3g- :

no

tdlawyer :

Then if this is a merely a record kept of payment performance, rather than a judgment, you are not going to be able to remove it I'm afraid. It will likely stay there for 6 years from when it was due. That is, unless T-mobile agree to remove it, but I see this a lot, and companies often refuse to remove it because they say the record is technically accurate.

JACUSTOMER-5t6b8o3g- :

When T mobile were contacted they said they would remove it but it might take 7 to 14 days. Do we have to wait or is there anything else we can do.

tdlawyer :

You would need to wait for them to agree it .... without that, there is little you can do in that timeframe I'm afraid.

JACUSTOMER-5t6b8o3g- :

Thanks

tdlawyer :

Thank you.

tdlawyer :

is there anything else you would like me to answer for you?

tdlawyer :

Please do remember to rate the answer for me. Thank you.