The broker never said anything until I mentioned it. He then said that there was no cooling off period.
No because I thought that I was getting a good deal. the figures he told that I was cureently paying were completley wrong. I did not have any bills to check what he was saying was correct. Itook him for hs word. When I got back home and checked a recent bill I was horrified to see that I had accepted BES rates which are much higher that my current rates with British Gas. As I said before , he told me a pack of lies.
No not yet. Except I haven't got what I thought I was getting. eg Fixed rates for 5 years, a better rate that I'm currently on etc. Surely this is a case of mis-selling and deliberately mis leading the customer. If you look at blog sites for this company you will see many more worried and disgruntled customers who have fallen for the same scam.