Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
You mean you had equity of £27,000 in the property? Who is keeping that, the mortgage company?
yes the mortgage company and will not answer emails
Ok - the mortgage Company can't keep that. However you are NOT entitled to it either.
It needs to be sent to the official receiver who will use it to pay your creditors.
If there is a balance left then you are entitled to that.
But your receiver or supervisor is entitled to that equity which is at the time of the bankruptcy.
If there is equity AFTER you have been made bankrupt, then you are entitled to THAT portion 100%
Can I clarify anything for you?
i have already settled with the receiver and am discharged i sold my second property and paid him £20.00
Ok - then you are entitled to the balance.
What you may have to do is sue for the balance.
You should first though complain to the Ombudsman
They can investigate your complaint against the bank for free
Their website is: www.financial-ombudsman.org.uk
But you must make sure you have formally WRITTEN (not emailed) the bank first and gotten no reply or their final reply.
can you help please
I can not be instructed, it is against site rules.
I can only tell you what to do which is:
1) Formally write and complain
2) Go to the Ombudsman
In that order.
Can I clarify anything else for you?
no thats fine you have been very helpful
Try and rate now, the buttons should work
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