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I have received 2 notices of underpayment of parking fees for visits to Burton-on-Trent hospital recently. In bth cases parking eye state times of arrival and departure, and total amount of time parked, and in both cases I have the parking tickets that shoe quite clearly that I purchased more time than my visits required, and that I had in fact paid for more time than their letters were stating I was parked. I immediately wrote the "Appeals" address they give but as yet have not received any response, although I have today received another letter from them telling me that if the first notgice is not paid by tomorrow (20th) I will be charged £70 rather than £40. I am quite clear in that I did not overstay my parking time, and would like to know what I can do to take this matter futher if they refuse to consider the evidence I have submitted. I would be grateful for advice, Sincerely XXXXX XXXXX
I know that I did not overstay my parking time, and comparison of the information they provide with the parking ticket which fortunately I kept, shows. If as seems likely from their so far non responnse, they refuse to waive the matter what is the position legally if I refuse to make the payment which I genuinely believe is not due?
No. It is Parking Eye scheme sub contracted to by the locla hospital.
So far as I know it is a private company, and there is evidence from other sources of disatisfaction with it's service
I Have the fines notices, which state that "A parking charge amount due £70 payment to be made by..............This parking charge is discounted to £40 if paid by...........After this date, the full parking charge amount will be owed."
IN BOTH CASES MY PARKING TICKETS SHOW THAT i PAID FOR PERIODS OF PARKING LONGER THAN i WAS PARKED AND THIS IS SUPPORTED BY THE THE INFORMATION THEY GIVE AS TO ARRIVAL & LEAVING TIMES, AND ACTUAL TIMES IN THE CAR PARK