I have no idea as I do not know the value of the items - hence - why I went to an auction company i the first place.
My main question is - do they have a duty of care to keep a detailed list (as I did) of all items in their care belonging to me. Should they not keep a list of what is in what box if they pass the items on to a third party (which we were not aware of) so they can justify any sale figures. There were also various items that were too big to go in boxes that are not mentioned on the sheets.
Thank you - that is what my head told me but having never dealt with an auction house before - I wasn't certain.