I have a friend who took an antique necklace that belonged to her deceased mother - for repair and he managed to loose it, she went
ballistic, in the end her husband had to go in and sort the man out and he
gave her husband money, like he did to my husband in connection with
the gold bracelet he was supposed to be selling for me.
When I brought the ring in only his wife was there - she just took the ring
and dashed out to the back of the shop, while shouting over her shoulder that they did not give receipts - I was left standing there, so I left. I am now wondering where my brains were!!!! As I say I had been a regular customer with them, I cannot believe that they would
carry on business like this. T.S. told me it was not required to give me
a receipt, I cannot believe this. I asked another local jeweller if this
was common practice - he said as far as he was concerned all customers got a receipt in his shop. It does leave people very vunerable when you actually trust people to trade fairly.