Basically, I do not believe that I owe it. I had quotes to begin with and it took weeks and weeks to hear from the garden company. I asked that things were removed from it because my budget had reduced drastically as I was no longer due the inheritence I thought. Again, this took weeks to come back - the owner of the garden company said that they were having email trouble and I received an email 2 days before they were due to start work and the garden company came back with a slightly reduced cost of £4800 + VAT. I did not reply to this email as he was having email trouble and he was due at my house in a couple of days.
I was then that the gardener came to my house and I explained that my budget was now £4200 tops and he said ok and handed me with the invoice with where I had to pay the deposit. All fine and did that. I was having more trouble finding the money to pay when the work was done and was paying in monthly instalments of anything between £400 and £900 per month. I have now paid £5500 in total and believe this to be right with what we discussed in my garden before he started the work.
He says that as per his email (to which I never replied because I didn't agree and he was having email trouble) of £4800 is payable + charges and interest for late payments.
I can now barely afford to pay anything to anyone anymore and this just doesn't seem to be getting resolved. They now want to come and take the "astro turf" and then expect me to pay another £94.86 for the late payment charges.
To make things worse and possibly more complicated, the gardener is my husbands cousin.
So, in short, I just want to know where I stand legally on this. I believe I have the right to pay what is fair for the work that has been done.
I also asked for things to be taken off the quote to reduce the quote, for example to use a cheaper material than indian sandstone on the patio, but this was not done either and my email was ignored or caught up in the "email trouble".
Please help me!
Thanks for the speedy reply. He says that as the last contact regarding cost was his email of £4800 + VAT. I didn't reply to this because I was seeing him shortly and it was then that I said verbally what my budget was. He claims that never happened? How can this be proved?
Also, the artificial grass is part of the work they carried out. It is not my house. It is in my husbands name and surely they would be tresspassing on his property to obtain it?
My worry is, what if it gets passed back from the debt collection company and goes to court? I guess I'm looking for a worse case scenario. I feel so bullied by the whole thing... and he's had his money!
They say there is £596 outsanding and if they take the astro turf that will cover £500 and I will still have to pay £96 - which I no longer have. I am considering a debt relief order.
Many thanks again,
Thank you Jo,
Even if it states on his invoices " that all goods remain the property of Marsh Garden Care until full payment received" the artificial grass cannot be taken from the garden?