Hi. Thank you for your question. My name is Jo and I will try to help with this. What would you like to achieve?
I would like them to admit their mistakes in the instillation of the central heating and the damage and mess created the attempt they made at repairing the ceiling in the airing cupboard and my kitchen was a joke. not to mention the damage to the flooring that they refused to make good despite an inspection carried out by NGH where by a surveyor actually was shocked at the state of the flooring gaps so large you could see the pipes incorrect piping installed gas pipe not connected/ sealed correctly and caused a gas leak. but complaints fell on deaf ears they kept sprouting we don't repair. its in your T&C I asked \Mr Ali if he had been able to read the T & C because they were so small that your needed a magnifying gas to be able to see the text he replied no he had not read them.
what can I do I am besides my self with worry in case the take me to court or worse send in the bailiffs, I just do not have any spare cash and they.
I am at my wits end with worry
I have no idea of the loss to me, the boiler has had to have plumbers in to release the pressure on several occasions at 50.00 plus vat per visit (it in the loft).
the wooden flooring on my landing was really good quality and cost was over 300.00. plus 200 to fit it (standard fitting charge ) this was taken up with such brut force that the grooves were damaged so much we were unable to relay it,.
the actual flooring in the bedrooms and bathroom had such large gaps it would need to be replaced if I was to sell my home. I
I have had to purchase new carpet for the landing and stairs. as the workmen had ruined my stair carpet with ground in dirt, even cleaning professionally would not remove the ground in stains caused by the workmen, they did not use dust sheets . I have so many pictures of the mess and the damage caused. I am just concerned that they will take this to court. I can not afford any more stress.
it was the balance of the total amount 4252... I had already paid them 4000 and I was advised in a verbal conversation I believe it was with Mr Ali, but during our conversation today, he is deigning having said he would credit the 252 by way of compensation. then two years later he sends me a letter demanding the 252 to be paid in full within 7 days.
as I have already stated I could not follow up my claim for damages due to my husbands stroke.
I have a bit of an emergency her at the moment can I get back to you