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no,there is no mention of it at all,she has been doing her own washing for the last 3 years with no problem,it was only brought to lite last September when a few of the residents complained about the paint work being damaged on the laundery door,the way i see it Hanover the management team for the flats should of taken this into account when they first built the building and to accommadate for all needs.Mr G Takacs
Then they can not force this to happen.
This is because of the Equality Act 2010 just because someone is disabled they can not discriminate on that basis
They have to make reasonable adjustments.
They can not just say you are in a wheelchair you can not use the facilities - this is illega.
You should write and formally complain and say they are in breach of the Equality Act 2010
If they do not do anything then you can complain to the Equality Commission
They are based at:
They can investigate the complaint and then prosecute if necessary.
Can I clarify anything for you about this today please?