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I engaged a professional who was a freelancer on the PPH website, they have used a copy right image.
The developer (who is an individual) did not give me any terms and conditions to sign, PPH have you tick their terms and conditions, when you advertise your job for freelancers to bid on.
I presume the T&C's say that they are not liable for the freelancers work, and they have today removed the freelancer from their listings. They have said that if she wants to rejoin them she will have to compensate me the £500, I do not have a contact address nor telephone for the lady who developed the site, all I have is an email, so she is unlikely to answer this!
£200 was paid for the service
ok no problem, do you also think it would be worth writing to imagerights and explaining the situation and appeal to their client as whilst this website it up on the web, I am not actively promoting it, as it is still work in progress. At the moment I have not responded at all to their email.
ok so I will draft a letter to them...?
Do I have to take an email as being a valid and authentic demand for payment?
Is there not an internet ombudsman I could take this up with?
I was going to check how I paid for the website (I know I deposited through Escrow to the PPH website does this not protect me?)
Can I not redirect the company who have emailed me for the infringement to PPH rather than to me? Or even to the website designer... in other words should I not give them the background to the problem I face myself with?
Thanks for the information, I think I have just one last question, would it not be good for me to contact the web designer to see if she has purchased the template and or the image for use on my site? I have an email for her or would it have to be my company that purchased the image/template to avoid legal action against the company (mine)
I have removed it now but my worry is I don't know what images have been potentially incorrectly used without licence so now I am faced with deleting all images within the site. If I respond to the image rights company then potentially this could open the floodgates for all the images! I do not know how to check the licences on these things, but I will contact the web designer as long as it won't cause any issues?
Hopefully your assistance will help, can't help thinking that People per hour have a duty of care to its members to avoid this happening,
I paid for the service through my credit card, so have spoken to them and they are helping me potentially to reclaim monies paid, thanks again for your guidance.