Hello, my name is XXXXX XXXXX it is my pleasure to assist you with your question today. Why has there been a delay in payment?
im not sure why the payment is delayed, but this also happened last year with someone else please advise
Have they agreed that you will get paid this amount next month?
I hope so
if not what can I do
How long have you worked there for?
I have worked with them for over 5 years
How much are ou owed?
Christmas week should have been £324 then another £290plus on top of my nomal wage
If the employer has not paid you the pay you were due then that will potentially amount to an unlawful deduction of wages, which as the title suggests is illegal. Whilst you can certainly raise this issue with them and complain about the non-payment, if they do not resolve this now and wait until next payday then you need to consider what to do next. You can make a claim in the tribunal to pursue this but by the time the claim is heard you are likely to have been paid anyway and this is really something that is best pursued if the employer refuses to make the payment at all, rather than just delaying it.
So you do have protection but it is not going to be the most efficient way of dealing with this and it only really exists to protect you from a refusal to pay you the money, not from a short delay. Unfortunately apart from raising this matter internally, such as through a grievance, you cannot really pursue anything else to ensure that the payment is made now and not delayed any further. Then remember if it is not made next time round you could consider making the claim if it appears they are trying to avoid paying it at all.
Before you try and exit chat can you please let me know if your original query has been answered or if you need me to clarify anything else in relation to it before I close this at my end?
thanks for the information this has helped me I will take up what you have said,
You are most welcome, all the best
thank you and goodbye