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Hello Mr Watts
Its Miss Watts :)
My name is Hang,
How did you pay the Company please?
I had paid the company by the debit card
Ok - if they did not do the work contracted to do then you are entitled to a refund
You need to write and set out your losses and request a refund within 14 days or say you will go to Court within 14 days. You should make sure you send this recorded delivery and keep a copy.
If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://hmctsformfinder.justice.gov.uk/courtfinder/forms/n001-eng.pdf and take it to your local County Court.
The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.
If the matter is defended it will be set down for a trial. As the claim is for £10,000 or less it will be a small claim and you will not need representation.
Can I clarify anything for you about this today please?
I am scared because they are a big company and i am just a foreigner who paid someone to do the job but they didn't, i thought the big company will be better than, it is not fair at all
Don't worry, if they did not do the work they were meant to, you can claim that cost back.
That is what the small claims procedure is for.
I try, Thanks miss Watts
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Hi Miss Watts;
Can I clarify anything for you about this please?