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Sadly not - you would be entitled to claim interest at 8% pa for the sums held.
But you could not sue for stress.
You could bring a claim but you would need to show that you went to the GP because of this and that it was as a DIRECT result of Npower actions.
You couldn't just say, you were stressed there would have to be evidence.
As for loss of earnings, only if you told Npower in advance that you were taking time off work would any claim succeed.
I am sorry if this is not necessarily the answer you want and it is certainly not the one I want to give you, but I have a duty to be honest.
As it would be a small claim you could try and issue proceedings and see if they offer you anything as costs are limited, but if it went to trial based on the information provided I do not think you would succeed.
Can I clarify anything for you about this today please?