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When did you write to Orange/EE please?
Did you write to the Bristol address?
No, dont worry.
This is what you need to do - send ANOTHER letter, making sure it is signed for or special delivery giving them 14 days to rectify or say you will go to Court.
If they do not then you can issue proceedings.
You need to complete form N208
And you are asking the Court for an Order under Section 14 of the Data Protection Act 1998
"If a court is satisfied on the application of a data subject that personal data of which the applicant is the subject are inaccurate, the court may order the data controller to rectify, block, erase or destroy those data and any other personal data in respect of which he is the data controller and which contain an expression of opinion which appears to the court to be based on the inaccurate data."
The Court can the ORDER that Orange/EE notify credit reference agencies delete, rectify or delete the data.
If you do not hear you just issue proceedings
Can I clarify anything for you about this today please?
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All the best Zoe