Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply as this is not an ‘on demand’ live service, but rest assured I will be giving your question my immediate attention upon return. There is no need to wait here, you will get an email when I reply.
They can't stop you going to ask for it.
They have no right
If they want to stop you then they need a Court Order.
But unless they have this, you can go and ask for it
Can I clarify anything for you about this today please?
Thank you for providing this information, it is much appreciated because unscrupulous letting agencies will tell you all sorts of blarney and hope they'll get away with it unnoticed.