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I Have a contract with Tesco Bathrooms for refurbishing of two bathrooms in my house. Work started on 12th Feb, and scheduled for 2 working weeks ending 21st. Feb. Due to mistakes by supplier of the necessary equipment such as flooring tiles the work is now at a dead halt with second main bathroom 'ripped-out' but needing at least 7 days continuous work. Nothing seems to bother Mark II suppliers from Bolton. Bathroom Fitter has had many problems with that firm and now is refusing to do any more work for me as the struggles with Mark II cntinue. I have sent an official Letter of Complaint to the Firm who have neither answered nor acknowledged my 'Recorded Delivery' letter. Currently it has been nearly a month with the the Bathroom and Bedrooms in a complete shambles I would like to sue the Firm or Tesco Bathrooms whose advert first attracted me to their offer. Please, what can I do to sort all of this out? Richared XXXXX XX. XXXX XXXX, XXXXXXX XXXXXXX
No I am a Householder who responded to an Advertisement by Tesco Bathrooms as explained in my original statement
I feel the standard of service is very poor and has already taken double the time agreed in my contract with Tesco Batrooms. I would like some compensation for their poor service and if necessary take them to Court
Firstly I would expect to have my Bathrooms completed responsibly and professonally as implied by their Sales Rep.Next I feel that this quite seriously delay in completion is largely due to the poor service and inefficiency of the Suppliers, MkII.
Fnally all this delay and hold-ups is causing a great deal of stress and I feel some compensation is in order. But do I have to take them to court or is there a Tribunal that would adjudicare?
I am unable to decide what more info you require. But please be specific. Ths seems to be rather extended?
As I said. A contract for 2 Bathrooms in my House to be refurbished, through Tesco Bathrooms was contracted to take two working weeks to complete. But nearly a month later the Bathrooms are not completed. Some of this is due to the Supplier - a company called Mark II from Bolton - has been slow in delivery of the necessary equipment. Often sending the wrong Floor Ties for the Bathroom and have only just completed delivery of the right Tiles which is 3 weeks late. Much disruption of the bedrooms and Bathrooms has caused much distress. Do I have any redress?
There has been only minor defects in the conversion of the first Bathroom but the Main Bathroom has only just started which is 3 weeks late.
The lengthy delay is very stressfull with our domestic life in upheaval.
The main complaint is that the firm, has not carried out ii's contract.
I have sent a letter of complaint to the Supplier Mark II but have received no reply to date
Don't know. Will check and come back tomorrow
The Contract does not stipulate the phrase 'time is of the essence'
Up to now no actual financial loss has been felt