Thanks for reply. The Cancellation agreement states "Cancellation of Agreement can be made within 14 days in writing of the date it is signed. After this date our fee of 25% will apply on any offer that has been made in writing or verbally to eithr ourselves or the Client". My argument here is that errors & mismanagement by CO relating to the Client business was found several months after 14 days of signing the agreemen, As CO did not pursue the claim to the best inerests of the Client (which is stated as one of COs responsibilities under the agreement) the Client verbally cancelled agreement to which no objection was made or a cancellation fee mentioned.
Do you still uphold your original advice
Finally I hope last question. The law firm representing the CO is suggesting that if Client continues to dispute all or any part of the debt the dispute will go to alternative resolution (ADR) in an attempt to settle the matter.
Is that procedure OK or should I go to court.
Thanks John Palmer