I write concerning the above address and Ms XXXXX XXXXX, support worker. I have been living at The Paddocks since the 3 February 2014. I currently live there on my own. I am currently 8 months pregnant.
I wish to complain concerning the attitude and rudeness by Ms Young my so called support worker.
When the property was given to me, I was given paint by Ms Young to do some decoration, She gave me the paint which I used, only for Ms Young to come to the property and complain that the paint was too bright (Pink) and yet this is what she provided me with, quite frankly farcical given the circumstances.
Part of the tenancy agreement is not to remove fixture and fittings. As far as I am concerned this does not include beds, in particular beds that look dirty and smell of damp and have been slept on by other individuals. To be frank a health hazard, especially for someone who is pregnant as is my case.
Ms Young on one of her numerous visits, which I hasten to add without any form of appointment or request through me came to my property and asked where the bed was I explained that I had moved it into storage as the bed smelt damp and had been slept on. I explained once I was able to move into more permanent accommodation then I would return the mattress / bed. I am absolutely not prepared to sleep in a bed quite obviously slept in by somebody else along with the possible health hazards associated to this. Would Ms Young or anyone else be prepared to do so themselves? I think not so why think that I should do so?
I also moved the settee that was in the property, this was removed because it was far too low for me to sit in comfortably and not only this due to my being heavily pregnant I could not get up out of the settee, therefore I put it into storage; again to be returned when I leave the property on a permanent basis. I was questioned by Ms Young about this and explained my reasons. Ms Young’s attitude was that if the items were not returned I would be in effect made homeless and the council would not help me. Her whole attitude was very rude and unhelpful not only this quite threatening in manner.
Ms Young has turned up at my bedsit on numerous occasions without making an appointment. Ms Young after being told by me that she cannot just turn up without notice said to me that she can turn up when she likes, despite the tenancy agreement stating the opposite.
I have complained about neighbours arguing and swearing during the night but Ms Young appeared uninterested.
Ms Young even questioned why I had so much property, which included a pushchair and items purchased for me by family for my unborn child. As far as I am concerned this is not any of Ms Young’s business and quite frankly intrusive. I also find her attitude officious.
I do not wish to have Ms Young as my support worker and would like to have a different support worker who can actually “Support” me.
In future any visits to me by a support worker I wish to have an appointment being made with me first. I am not prepared to allow entry to the bedsit unless this is done first.