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Hello my name is XXXXX XXXXX I will help you with this. Please note that I am a working Solicitor and may be on and offline as I have to attend Court and meet with clients, even at weekends. As such you may not get an instant response when you reply, but rest assured I will be giving your question my immediate attention upon return You do not need to wait here as you will get an email when I reply.
Its bad news - yes it is
It is like a mobile telephone contract, there is a minimum period
Here it is 12 months
You must pay 12 months before you cancel
I am sorry if this is not the answer you want and certainly not the one I want to give you, but I have a duty to be honest
Can I clarify anything for you about this today please?
Not the answer I wanted but your answer is very clear, and clarifcation is what I needed.