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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I want help about my internet connection with BT as I have

Customer Question

I want help about my internet connection with BT as I have been without a connect since BT upgrading to infinity which is now 5 weeks and cannot get a answer when it will be fixed but still have to pay bill. Kevin  XXXXX XXXXXXXXXXX

Submitted: 3 years ago.
Category: Law
Expert:  Jo C. replied 3 years ago.
Hi.
Thank you for your question. My name is ***** ***** I will try to help with this.
How can I help with this please?
Customer: replied 3 years ago.
I have know I dear what to do I have my own business and am losing so much work I have to take my iPad to my friends ever night just to keep my company surviving.
I want to make a strong complaint but have no contact at BT and the people on the phone will not give me one.
Expert:  Jo C. replied 3 years ago.
Ok.
So you want the details of BT?
Customer: replied 3 years ago.
I have been down all normal avenues.
Expert:  Jo C. replied 3 years ago.
Thanks.
So are you asking me what the contact details of BT are?