they say that I asked them to help, as I have said I thought I was speaking
Did you sign anything?
NO! certainly not where did he get my phone from and my name and
How did you get hold of them or they of you please?
I did not get in touch with this company be had never heard of them before
Ok - well if they have not done anything and you never agreed for them to do work then you do not need to pay
If it ever went to Court, then it would have to be that they would need to prove a contract and indeed they did the work
They can not and as such you should not be bullied into paying
Can I clarify anything for you about this today please?
and I would also like to know how they got my telephone number
Yes you can ask themA
And report them to the Information Commissioner
Does this help?
what would you suggest now shall I ignore this invoice? I phoned them
to cancel which is the terms and conditions , but was told they would
revert the contract what ever that means but surely you have to sign
Write and say you never instructed them and you do not accept it
They have no contract
a contract not just verbal or a letter, they did nothing as far as I am
Yes exactly. They can't charge for not doing anything
But they have no contract and you didnt ask them to do anything
So they can't charge you
You should dispute any invoice
I emailed them on Saturday after receiving this invoice telling them
All you can do is now wait
that it was outrageous what monies they were asking for I have
Yes I agree.
Can I clarify anything else for you?
also sent a letter today quoting their cancellation terms, I will
But you can only be bound by those terms if they were made known at the point of contract.
There is no contract and therefore they can not rely on them
Can I clarify anything else?
do as you request and wait ,my cheques arrived today from the
Yes. I would do that
council this what money saving is waiting for as the the invoice has
Yes. I would also report it to Trading Standards.