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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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We have paid a specialist glass company approx £29,000 for

Customer Question

We have paid a specialist glass company approx £29,000 for supply and installation of a bespoke glass atrium(last £11,000 11.1.14 when glass arrived on site) but they have not installed it as promised, on several occasions, and do not anser our calls or e-mails.
Of the 10 sheets of glass 2 have been fitted, 2 have been dropped and ruined on15.2.14 and the other 6 sheets sit in our drive. They changed their name from Glasspods Ltd.to Glassbox Structures Ltd on 18.2.14 and keep giving excuses why not arriving on site to fit.
We do not know what to do to resolve this issue.Please can you advise what or next course of action should be. I took advise from CAB and sent recorded delivery letters to give them until end of Feb'14 to fit or be in breech of contract but this was ignored.
Many thanks
Helen Shakespeare
Submitted: 3 years ago.
Category: Law
Expert:  UKSolicitorJA replied 3 years ago.
Hello,

Are you saying that Glasspods Ltd is no longer operating?

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