I took a reading for SEB with new meter in place and having access to a 10 Hour supply of economy usage. This was on 12 March 2014:
Full Rate (1) 0961
Economy (2) 1029
This covers period from installation of correct reading meter 30Dec 2013 - 12March 2014 ......showing I was able to take advantage of my economy rate. I do not think SEB have fairly estimated what they owe me
I need to have an answer as I believe I am due a bigger return in sterling, than SEB are saying they owe me, now that a reading is available and given to you, and of me being given and being able to use, my economy 19 period n a 24 hour period. How much should I expect to receive back in overcharging my account????
I would like a refund please, as I feel you are not able to understand my problem and are merely making my problem seem bigger.
Thanking you in antisipation.