Hello, my name is XXXXX XXXXX it is my pleasure to assist you with your question today.
What do you hope to achieve in this situation please?
OK, thank you, XXXXX XXXXX this with me - I will look into this for you, get my response ready and get back to you on here. No need to wait around and you will get an email when I have responded, thank you
Many thanks for your patience. At this stage, from hat you have said, this does not appear to be a serious issue. Whilst being prodded once on the arm is not something that would be viewed seriously, unless it was clearly meant as a bullying attempt, you can of course make your feelings clear to the employer. They could investigate this and see if any further action is necessary, such as talking with the culprit or eve disciplining them if they believe this was done maliciously and with intent to injure. If you personally believe that to deal with formally, you can even go as far as raising a formal grievance, but apart from doing that, your options are then limited – you can legally consider resigning and claiming constructive dismissal but in the circumstances that is unlikely to succeed because of the nature of the incident and the fact it is not going to be considered serious enough to justify going down that route.
If you do not wish for the person to be dismissed you can certainly inform the employer of this, but you cannot demand that he is demoted or that another penalty is imposed – the employer decides that based on their investigation and what they feel should happen. So your rights are to raise this issue and bring it to the attention of the employer, who will then take it in their hands and deal with it as they feel appropriate.
Yes I hope they act fairly too, but only consider taking formal action if this turns into a more regular occurrence which cold amount to bullying, rather than an isolated incident
You are most welcome, all the best