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UKSolicitorJA
UKSolicitorJA, Solicitor
Category: Law
Satisfied Customers: 4312
Experience:  English solicitor with over 12 years experience
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I had a non-fault accident where the third party admitted liability,

Resolved Question:

I had a non-fault accident where the third party admitted liability, it transpires we both have the same insurance company. The third insurers were extremely keen to settle and get me out of the loan car and obviously reduce their cost

Under my policy it was my responsibility to sell the salvage at the agreed figure which I did.

The day i get phone confirmation the cheque was in the post a bought another car, now some six weeks on no payment and no letter of non-interest in my personal reg, so the salvage company can not dispose of the car I sold them, I have no settlement and a registration plate I cant allocated.

What can I do ?

P.S I have written confirmation of the agreed settlement though many many emails can calls later nothing
Submitted: 3 years ago.
Category: Law
Expert:  Jo C. replied 3 years ago.
Hi.

Thank you for your question. My name is XXXXX XXXXX I will try to help with this.

How can I help with this please?
Customer: replied 3 years ago.

what can I do to resolve the above situation

Expert:  Jo C. replied 3 years ago.
Thanks for your interest in me but its not really my area.

I will opt out for others.
Customer: replied 3 years ago.

no problem

Expert:  UKSolicitorJA replied 3 years ago.
Hello,

You may raise a formal complaint with your insurance company using their complaint procedures and ask for settlement ASAP.

If they do not reply within a reasonable time, you may take the matter further to the Financial Ombudsman or the courts for the settlement to be made to you.

Easiest way to make a court claim is online at www.moneyclaim.gov.uk

Hope this helps
UKSolicitorJA, Solicitor
Category: Law
Satisfied Customers: 4312
Experience: English solicitor with over 12 years experience
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