I am sorry for the delay,but to answer:- Miss Katie Raven(customer service manager) replied to my wife and I saying that the Course Agreement clearly states that withdrawal within 8 days of enrolment, entitles you to a full refund, there after there is no refund due.This is stated in the notice of right to cancel that you were given at the time of enrolment.Ms Raven then quotes point 8 of the Customer Declaration, which says and I signed that I understand that it is my responsibility to make a full disclosure to RED of any existing physical,medical or mental health issues which may affect my ability to complete the training or carry out the tasks of a Driving Instructor.If I have any doubts about any issues, I understand that I should consult my doctor as soon as possible so that if he/she advises against it, I can cancel my contract within the eight day cooling off period and obtain a full refund. If however your medical condition occurred after the date of enrolment, we require written confirmation of your medical condition and the date the condition was diagnosed, from a professional medical consultant in order for us to consider your application further.
My wife sent a letter on my behalf dated 02/08/12 saying that I was unwell and a letter giving my wife (Anne Bluett) or my daughter (LIsa Holliday) authority to act on my behalf as I was suffering from a bad dose of influenza (having Hot and Cold sweats,shivering and shaking) I was bed ridden for a number of days) and completely out of sorts for approximately two weeks.Following the Influenza (which really took it out of me both physical and mentally) I suffered a period of Depression, I saw my doctor on the 20/08/12 and was prescribed Citalopram (20mg) After 3-4 weeks of taking the Citalopram I felt somewhat better and the Depression lifted.
When I applied for the Driving Instructor's position I was feeling well, I was fully capable to drive, I was alert,sensible and level headed, if I wasn't I would Not have applied to become a Driving Instructor. There was No Doubt in my mind that I wouldn't be able to complete the course and carry out the full range of Driving Instructors duties. However I challenge what Ms Raven said because on the Notice of your right to cancel which has my name- Mr John Bluett, my enrolment number- S605272 and the start date- 06/07/12, it says that This form sets out your rights if you wish to cancel the Agreement with RED for your Instructor Training Course, You have up to 30 calendar days from the Start Date of this Agreement to cancel, but the amount of refund received will depend on when you choose to cancel.
Cancellation sent within 8 working days of the Start Date on this Agreement - 100% of amount paid.
Cancellation sent after 8 working days but within 30 calendar days of the Start on this Agreement - 50% of amount paid.
This is for all courses that involve more than one Part and payment made in full at the commencement of the course.
It then goes on to say For courses comprising a single Part only, and all courses that involve payment by instalments.
I paid £1495.00 and was to pay £83.75 per month for 12 months but the Course Details says that the training programme is designed to dovetail with the Driving Standards Agency's three part test and you must pass each part before moving on to the next stage You can take the Part 1 test as many times as you need to, although you'll be pleased to hear the majority of people pass first time. You then have up to three attempts at passing Part 2 and Part 3, as I have said I have all the paperwork if you require it. I hope that this helps .Thank You.